The retail sector championed contactless payments and online ordering. Consumers began to prefer and eventually rely on digital payment options. In fact 51% of Americans are now using some form of contactless payment options according to a recent Mastercard survey.
Now, consumers expect their favorite restaurants to follow suit. Here’s what your establishment should know about integrating online ordering, dine-in ordering and contactless payments:
What are contactless payments?
Contactless credit cards and debit cards allow users to simply tap or wave their card over a card reader. Many Smartphones enable contactless payment as well. No more swiping or inserting the EMV chip; there is zero contact between the customer’s credit card and your restaurant POS/credit card reader.
What is online ordering?
Online ordering allows consumers to order from your restaurant’s website and/or your restaurant’s app for takeout and delivery. Before online ordering, all to-go orders were taken manually over the phone. Online ordering frees up your phone lines and your staff!
What is dine-in ordering?
Similar to online ordering, customers order from your restaurant’s website and/or your restaurant’s app. Instead of taking the online order to-go, they get to enjoy their meal at your establishment - savoring the food, ambiance and customer service!
Are these digital payments safe?
For contactless payments through online ordering and dine-in ordering to work, they use EMV technology. Currently, EMV technology is the most secure way to accept credit card payments.
What are the benefits of online ordering and dine-in ordering? The restaurant point-of-sale experts with SpotOn rounded up a list of ways contactless payment upgrades improve business:
So, how can your restaurant go contactless? We’ve teamed up with SpotOn, a premier restaurant POS provider, to help restaurant owners and managers upgrade their technologies. Learn more by visiting our SpotOn Capital resource page.